Working with Sean, Jordan, and Chino was a pleasure. I as a Property Manager felt it was one of the best teams I have ever worked with. They were professional, courteus, and delivered great work as expected.  I highly recommend their services.

When you wake up in the middle of the night to water pouring through the ceiling of your first floor from the 2nd floor YOU panic am I right? What do you do how do you handle this? Thankfully SERVPRO came in and handled this panicked situation with such care and professionalism that the panic subsided into relief. Relief knowing my home was placed in such good hands. I’m so grateful for SERVPRO of New Orleans's knowledge and direction and I highly recommend this company for any and all mitigation.

When you wake up in the middle of the night to water pouring through the ceiling of your first floor from the 2nd floor YOU panic am I right? What do you do how do you handle this? Thankfully SERVPRO came in and handled this panicked situation with such care and professionalism that the panic subsided into relief. Relief knowing my home was placed in such good hands. I’m so grateful for SERVPRO of Metairie’s knowledge and direction and I highly recommend this company for any and all mitigation.

Our office took on water from the recent heavy rain. When we finally decided the job was too big for us to handle on our own we immediately called SERVPRO. A team was dispatched to check out our situation. They were here in 15 minutes and it was after normal business hours. Jordan, Rey, and James showed up with over 20 drying fans, dehumidifiers, and all kinds of equipment to dry us out. In addition, they continued to show up daily to test the levels of moisture

Jordan and Rey were efficient and polite, explaining each step of the process thoroughly. They were on time each day and we very much appreciate the work they did.

Great service, worked well with my insurance company to make sure all my needs were taken care of. Worked professionally and quickly, no one at that company could be called lazy. Made a difficult process as pain free as possible. Would definitely recommend to anyone needing water clean up. All departments work together to make it a great experience.

This is the second time we've used them..great job!

We had some water damage after a pipe broke behind our refrigerator. Most of our bottom floor was flooded and water had seeped into the walls. SERVPRO came and cleaned up after the damage. They had the equipment necessary to dry out the floors and walls. I believe it was Carlos who came to help. He was respectful, timely, and thorough during the cleanup process. I highly recommend this company.

Tristian was very knowledgeable and helpful 

Very professional and quick response! I called on Mardi Gras Day at 4 am! Kevin Green was here within 2 hours. Awesome job getting the water out of my house and drying the walls and flooring.

I had a drain line leaking into the ceiling and down the wall of my downstairs bathroom. I was able to find the leak and stop it but was concerned with the amount of water damage that had already been done. I called SERVPRO and they jumped on the job immediately by coming over to assess the damage and test for mold. They placed several fans and dehumidifiers in the bathroom for a couple days to completely dry the room and walls. These guys were quick, knowledgeable and professional and I will definitely use them again!

The flooding could have been so much worse to my home if not for the rapid response of your team, thank you all so much for the dedication that you have to your customers. 

Outstanding services